Your Privacy Our Commitment

When you complete our consultation form or reach out through WhatsApp, Zalo, email or phone, you may share your name, WhatsApp/phone number, email address, and optionally your wellness goals, health notes, injuries or lifestyle context. We only ask for what we genuinely need to respond to your inquiry and design a safe practice for you.

We never ask for financial information, government IDs, or sensitive data unrelated to your yoga practice.

Information submitted through our consultation forms is stored in our managed site database. We use it to review and respond to your inquiry, arrange the classes or services you request, and send relevant updates about those services.

When you submit an enquiry, we store it securely in our database and may mirror limited contact and enquiry details to a restricted Google Sheet and send an operational alert to a private Telegram group used by authorized Yog Jivan team members. Detailed health notes are not included in Telegram alerts. When you choose a WhatsApp button, we may record an anonymous click reference with page and campaign attribution to help us connect your message with your enquiry; a click alone is not treated as a confirmed lead. We use this information to respond to your enquiry, manage follow-up, and improve our services. Access is restricted, and you may contact us to request access or deletion where applicable.

We use Google Analytics 4 with Google Advanced Consent Mode v2. Before you make a choice, all analytics and advertising storage is set to denied: no analytics or advertising cookies are written, and Google receives only cookieless, aggregated measurement signals (no identifiers).

If you choose Accept All (or enable Analytics in Cookie Settings), full Google Analytics measurement is enabled. Meta Pixel is a separate, marketing-only tool: it is not loaded at all unless you grant marketing consent, and it stops receiving events if you withdraw it.

The events we record are limited to non-personal context — page path, page title, the location of a button you clicked (e.g. header, footer, hero), a generic service category, and whether a consultation request was completed. We never send your name, phone or WhatsApp number, email address, health notes, injury or cycle details, or the content of your message to Google or Meta.

You can change or withdraw your choice anytime via "Cookie Settings" in the footer of any page. Rejecting non-essential cookies does not affect your ability to use the site or book a class.

The website uses the following services for communication and consent-based measurement:

• WhatsApp — used when you choose to contact or continue a conversation with us there.
• Zalo — used when you choose to contact or continue a conversation with us there.
• Google Analytics — cookieless measurement by default, full measurement only after analytics consent. Meta Pixel — loaded only after marketing consent.

To ask about, correct, export or request deletion of information you submitted, email hello@yogjivan.com. We may need to verify that the request relates to you before acting on it.

You can change or withdraw your analytics and marketing consent through Cookie Settings in the footer.

We do not state a fixed retention period for consultation entries or student contact details. You can contact us using the details below to ask about information you submitted or request its deletion.

Questions, requests, or concerns about your privacy? We answer personally:

• Email: hello@yogjivan.com
• WhatsApp / Phone: +84 782 046 066

If we change how we describe our data handling, we will update this page and revise the "Last updated" date above.